Skip to content
+61 2 8011 4205Head Office – Sydney 21 Bellamy Ave, Eastwood NSW 2122
FacebookTwitterLinkedin
CUSTELL
Enabling success for sales teams
CUSTELLCUSTELL
  • Home
  • Services
    • Sales Readiness Review
    • Enterprise Personal Branding
    • Personal Branding for front line people
    • Client Relationship Assessment Service
    • “Authentic Selling” Change program
    • Developing Your People – process not event
    • Sales & Client Retention Programs
      • Strategic Client Engagement
      • Account Planning
      • Sales Strategy
      • Customer Intelligence
      • Perception Management
        • Realtalk FAQ’s
      • Virtual Teaming
      • Innovation
      • Business Alignment
      • Enterprise Partnering
    • Custell Resources
      • Materials
    • Third Party Resources
  • Clients
  • Contact Us
  • Login
    • CustellCloud Overview
      • Outcome Manager
      • Virtual Teaming
      • Meeting Manager
      • Enterprise Hub
      • Custell Cloud Feature List
        • ‘My Enterprise’ Feature List
        • Enterprise Hub Feature List
        • ‘VirtualTeam’ feature list
        • Commitment Manager Features
        • Meeting Manager Features
        • ‘Outcome Manager’ Features
        • Commitment Manager
        • SARP Account Planning Features
        • SOCS Sales Strategy – Feature List
Search
  • Home
  • Services
    • Sales Readiness Review
    • Enterprise Personal Branding
    • Personal Branding for front line people
    • Client Relationship Assessment Service
    • “Authentic Selling” Change program
    • Developing Your People – process not event
    • Sales & Client Retention Programs
      • Strategic Client Engagement
      • Account Planning
      • Sales Strategy
      • Customer Intelligence
      • Perception Management
        • Realtalk FAQ’s
      • Virtual Teaming
      • Innovation
      • Business Alignment
      • Enterprise Partnering
    • Custell Resources
      • Materials
    • Third Party Resources
  • Clients
  • Contact Us
  • Login
    • CustellCloud Overview
      • Outcome Manager
      • Virtual Teaming
      • Meeting Manager
      • Enterprise Hub
      • Custell Cloud Feature List
        • ‘My Enterprise’ Feature List
        • Enterprise Hub Feature List
        • ‘VirtualTeam’ feature list
        • Commitment Manager Features
        • Meeting Manager Features
        • ‘Outcome Manager’ Features
        • Commitment Manager
        • SARP Account Planning Features
        • SOCS Sales Strategy – Feature List

Daily Archives: September 23, 2010

You are here:
  1. Home
  2. 2010
  3. September
  4. 23

Saving a Customer

Case Studies, Customer RetentionBy John SmibertSeptember 23, 2010Leave a comment

CUSTOMER SALVAGE AND GROWTH CASE STUDY    Supplier:                                         Global ITC Services provider. Their Customer:                              UK based multi-national gas producer and retailer. Type of Business:                            IT Infrastructure Outsourcing and Project Services. Objective:                                       To retain an “at risk” customer relationship.   Background:              The relationship with a significant Customer was at risk.  The Supplier…

CUSTELL
 Dream-Theme — truly premium WordPress themes

CUSTELL Authorized by John Smibert Design by Catalyst Commedia.

Go to Top